Privacy policy

 

Privacy Policy – EthicPlay

EthicPlay values your privacy. We process personal data carefully and in accordance with the GDPR. Last updated: 30 August 2026.

1. Data Controller

EthicPlay
Arnhem, The Netherlands
Email: info@ethicplay.nl
WhatsApp: 06 82088589
Chamber of Commerce (KvK) number: 99374781
VAT ID: NL005382582B90

2. Personal Data We Process

  • first and last name

  • address details

  • email address

  • telephone number

  • payment details

  • order and shipping details

  • IP address

  • website activity

  • browser and device type

  • account details

  • communication data

3. Purposes of Processing

  • processing orders and payments

  • customer service

  • account management

  • improving the webshop

  • fraud prevention and security

  • compliance with legal obligations

4. Legal Basis

  • performance of a contract

  • legal obligation

  • consent

  • legitimate interest

5. Retention Periods

  • order and invoice data: 7 years

  • account data: until the account is deleted

  • customer service data: maximum 2 years

6. Third Parties

  • Shopify – webshop platform

  • Payment providers – Shopify Payments, Mollie, PayPal (iDEAL, Bancontact, Klarna, Wero, Visa, Mastercard, Apple Pay, Google Pay)

  • PostNL – shipping

  • Technical service providers – support

We never sell personal data to third parties.

7. Transfers Outside the EU

Shopify may process data outside the EEA, exclusively with appropriate safeguards in accordance with the GDPR.

8. Cookies

  • Functional cookies – necessary for the operation of the webshop

  • Analytical cookies – website statistics

  • Marketing cookies – only with consent

9. Security

We use SSL/HTTPS and restrict access to personal data.

10. Your Rights

  • access, correction and deletion

  • restriction and objection

  • data portability

  • withdrawal of consent

Contact us at info@ethicplay.nl. We will respond within 30 days. You may also submit a complaint to the Dutch Data Protection Authority.

11. Changes

The most current version is always available on our website.